Legal & Compliance.

Company Information

PPRA Compliance

Brightwave Capital (Pty) Ltd, its directors, and all affiliated property practitioners are registered with the Property Practitioners Regulatory Authority (PPRA) and hold valid Fidelity Fund Certificates (FFCs) as required under the Property Practitioners Act 22 of 2019.

The Property Practitioners Act requires all property practitioners to be registered with the PPRA and to hold a valid FFC before conducting any property transactions. This ensures that all client funds handled during property transactions are protected by the Fidelity Fund.

Fidelity Fund Certificate

Individual property practitioners affiliated with Brightwave each hold their own valid FFCs. Copies of individual FFCs are available upon request. You may verify our registration status on the PPRA website.

B-BBEE Disclosure

Brightwave Capital (Pty) Ltd is committed to the principles of Broad-Based Black Economic Empowerment (B-BBEE) as set out in the B-BBEE Act and the Property Sector Charter.

As a qualifying Exempted Micro Enterprise (EME), Brightwave’s B-BBEE status is confirmed via sworn affidavit in accordance with the B-BBEE Act. Updated verification details will be published here once finalised.

Mandatory Disclosure

In terms of Section 67 of the Property Practitioners Act 22 of 2019, all property transactions facilitated by Brightwave include a PPRA-compliant Mandatory Disclosure Form. This form is completed and signed by the seller or landlord prior to the marketing of any property and discloses all known material defects and relevant information about the property.

The Mandatory Disclosure Form protects both buyers/tenants and sellers/landlords by ensuring transparency in all property transactions. Copies of the Mandatory Disclosure Form for any listed property are available upon request.

Complaints Handling Policy

Brightwave follows a formal PPRA-aligned complaints procedure. We are committed to resolving all complaints fairly, promptly, and transparently.

How to Submit a Complaint

1. Contact us directly — Submit your complaint in writing to complaints@brightwaveproperty.co.za. Please include your full name, contact details, a description of the complaint, and any supporting documentation.
2. Acknowledgement — We will acknowledge receipt of your complaint within 5 business days.
3. Investigation — We will investigate the complaint thoroughly and provide you with a written response within 21 business days.
4. Escalation — If you are not satisfied with our response, or if the matter remains unresolved, you may escalate your complaint to the PPRA:

POPIA & Privacy

Brightwave complies with the Protection of Personal Information Act (POPIA), Act 4 of 2013. We are committed to protecting the privacy and personal information of all individuals who interact with our business.

For full details on how we collect, use, store, and protect your personal information, please read our Privacy Policy.

Legal Notice

Brightwave Capital (Pty) Ltd operates as a Property Practitioner in terms of the Property Practitioners Act 22 of 2019. All property practitioners affiliated with Brightwave are required to comply with the Act, the PPRA Code of Conduct, and all applicable legislation governing property transactions in South Africa.

All information on this website is provided in good faith and is subject to change without notice. While we make every effort to ensure the accuracy of information presented, Brightwave does not warrant or guarantee the completeness, accuracy, or reliability of any information on this website. Property details, including but not limited to rental amounts, sale prices, availability, and specifications, are subject to confirmation and may change without prior notice.

Nothing on this website constitutes legal, financial, or investment advice. Prospective tenants, buyers, and investors should conduct their own due diligence and seek independent professional advice before entering into any property transaction.